Contacting Us

Getting in Touch

In Person

At our Main Branch:

1930 6th Avenue South, Suite 104
Seattle, WA 98134
Monday - Friday, 9am - 5pm

By Mail

P.O. Box 94286
Seattle, WA 98124
**For overnight or express mail packages, please use our main branch address.

Electronically

Our local call center is open M-F from 10am - 5pm.
Telephone: 206-622-1850
Fax: 206-622-2073
expresscu@expresscu.org

Need to activate your card, set or reset your pin?

Telephone: 800-290-7893

Loan Inquiries

loans@expresscu.org

On Social Media

@expresscu
express_credit_union
@expresscu

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Report a Concern

We take your concerns seriously. Use this secure, anonymous form to share any issues or feedback. To file a report, provide client code ExpressCU and simply do one of the following:

• Visit http://www.RedFlagReporting.com* and click on “File a Report”
• Call 1-877-647-3335
• Text RFR to 234-231-9005
• You may also use the following (be sure to be detail oriented, provide our client code, and indicate if you wish to be anonymous our not):
  • Fax to 330-572-8146
  • Email to redflag@redflagreporting.com
  • Mail to RFR, P.O. Box 4230, Akron, Ohio 44321