Contacting Us
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Getting in Touch
In Person
At our Main Branch:
1930 6th Avenue South, Suite 104
Seattle, WA 98134
Monday - Friday, 9am - 5pm
By Mail
P.O. Box 94286
Seattle, WA 98124
**For overnight or express mail packages, please use our main branch address.
Electronically
Our local call center is open M-F from 10am - 5pm.
Telephone: 206-622-1850
Fax: 206-622-2073
expresscu@expresscu.org
Need to activate your card, set or reset your pin?
Telephone: 800-290-7893
Loan Inquiries
loans@expresscu.orgNotice on Language Assistance
Interpretation and translation services are available to you at no cost. If you need them, please let us know. We will be happy to call an interpretation service.
Hay servicios de interpretación y traducción a su disposición sin costo alguno. Si los necesita, por favor dejanos saber. También contamos con personal bilingüe que puede atenderle en persona o por telefono.
On Social Media
@expresscu
express_credit_union
expresscreditunion6901
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Report a Concern
We take your concerns seriously. Use this secure, anonymous form to share any issues or feedback. To file a report, provide client code ExpressCU and simply do one of the following:
- Visit http://www.RedFlagReporting.com* and click on “File a Report”
- Call 1-877-647-3335
- Text RFR to 234-231-9005
- You may also use the following (be sure to be detail oriented, provide our client code, and indicate if you wish
to be anonymous our not):
- Fax to 330-572-8146
- Email to redflag@redflagreporting.com
- Mail to RFR, P.O. Box 4230, Akron, Ohio 44321